Support Center

PICABOT AI is a Windows desktop application that combines traditional photobooth functionality with AI-powered image generation. Users can take photos using webcams or DSLR cameras, apply AI prompts to transform their images, and print or download the results via QR codes.

Credits are used for AI image generation. Each AI generation costs 1 credit. We offer three packages:

• 100 credits for ₹1,000
• 550 credits for ₹5,000 (10% bonus)
• 1,100 credits for ₹10,000 (10% bonus)

Yes! PICABOT AI supports both USB webcams and DSLR cameras. For DSLR cameras, ensure they support USB tethering and are compatible with Windows camera drivers.

Try these troubleshooting steps:

1. Restart your computer and try again
2. Run the application as Administrator
3. Check if Windows is up to date
4. Ensure your antivirus isn't blocking the application
5. If the issue persists, contact our support team

Camera detection issues can be resolved by:

• Checking if the camera is properly connected
• Ensuring camera drivers are installed
• Closing other applications that might be using the camera
• Restarting the PICABOT AI application
• Testing the camera with Windows Camera app first

Generation speed depends on several factors:

• Internet connection speed
• Image resolution and complexity
• Server load at the time of generation
• Your computer's hardware specifications

For optimal performance, ensure you have a stable internet connection and close unnecessary applications.

You can purchase credits directly from within the PICABOT AI application or visit our pricing page on the website. We accept all major credit cards and digital payment methods.

No, your credits never expire. Once purchased, you can use them at any time without any time restrictions.

Refund policies for unused credits vary. Please refer to our Refund Policy page for detailed information about refund eligibility and processes.